⚠️ Important: Account deletion is permanent and cannot be undone. All your data will be permanently removed.
How to Delete Your Account
You can delete your account directly from within the Wardrobe app. Follow these simple steps:
Steps to Delete Your Account:
What Data Will Be Deleted?
When you delete your account, the following data will be permanently removed:
Data That Will Be Deleted:
- User Profile: Your display name, username, gender, date of birth, profile photo, and subscription information
- Authentication Data: Your phone number, email address, Google account link, and Firebase Authentication account
- All Wardrobes: All wardrobe collections you created, including names, locations, and item counts
- All Clothing Items: All clothing items and their metadata including:
- Cloth types, colors, seasons, categories, occasions
- Placement status (InWardrobe, OutWardrobe, Laundry, DryCleaning, Repairing)
- Placement details (shop name, given date, return date when applicable)
- Wear history (all dates and times when items were marked as worn)
- Last worn dates and wear statistics
- All Images: All clothing photos and profile photos stored in Firebase Storage
- Social Data:
- All friend connections and friend requests (incoming and outgoing)
- All direct messages and chat history
- All comments you posted on clothing items
- All likes you gave to clothing items
- All clothing items you shared with friends
- Notification Preferences: All notification settings, quiet hours, and push notification tokens
- Privacy Settings: All privacy preferences and visibility settings
Data Retention Period
After you request account deletion:
- Immediate Deletion: Your account and most data will be deleted immediately when you confirm deletion in the app. This includes:
- User profile and authentication data
- All wardrobes and clothing items
- All images from Firebase Storage
- Friend connections and friend requests
- Direct messages and chat history
- Comments and likes
- Notification preferences
- Complete Removal: All data will be permanently removed from our servers within 30 days of your deletion request
- Backup Cleanup: Any backup copies of your data will also be deleted within this 30-day period (up to 90 days for complete backup removal)
- You will be logged out: Immediately upon account deletion confirmation
Data That May Be Retained
Anonymized Analytics Data:
Some anonymized analytics data may be retained for service improvement purposes. This data:
- Cannot be linked back to your personal identity
- Does not contain any personal information
- Is used only for aggregate statistical analysis
- Helps us improve the app for all users
Alternative Method: Contact Us
If you are unable to access the app to delete your account, you can request account deletion by contacting us:
Contact Us for Account Deletion
If you need assistance with account deletion, please contact us:
Email: privacy@wardrobe.app
Support Email: support@wardrobe.app
Please include in your email:
- Your phone number associated with the account
- Request for account deletion
- Confirmation that you understand the deletion is permanent
We will process your request within 7 business days and confirm deletion via email.
What Happens After Deletion?
- Immediate Effects:
- You will be immediately logged out of the app
- You will no longer receive push notifications
- Your profile will no longer be visible to other users
- All your clothing items will be removed from the app
- All friend connections will be removed
- Permanent Removal: All your data will be permanently removed within 30 days (backups up to 90 days)
- No Recovery: Account deletion is permanent and cannot be undone. You cannot recover any deleted data
- New Account: You will need to create a new account if you want to use the app again in the future
- Data Export: If you need a copy of your data before deletion, please contact us at privacy@wardrobe.app to request a data export
Need Help?
If you have questions about account deletion or need assistance, please don't hesitate to contact us at support@wardrobe.app.
⚠️ Remember: Account deletion is permanent. Make sure you have exported any data you want to keep before deleting your account.